Depositing errors

(Archived)Streaming
#1

@Santiago_Velez @devadutta @Ram_Penke
When trying to deposit I get this error. Also when using an autofill option the line turns white and am unable to see that its asking for my ZIP code as well.

vc payment fail
vc payment fail1925×1527 62.5 KB

Although given this error, it still shows the payments as processing

VC payemnt process
VC payemnt process3052×291 20 KB

It has now been over an hour processing and there is no ability to see further information on this transaction. Should I expect this transaction to go through and in what time frame? If it is stuck in “processing”, should there a path for users to cancel the processing payment?

#2

@BluBlu The issue related to credit card processing is just fixed by the team. Your previous transaction that showed the error will be cancelled.

#3

thank you, just loaded 5$ on through credit card and it went through instantly

#4